Privacy Policy
Our Commitment to Your Privacy
At RWCA Pty Ltd, we are committed to protecting your privacy. We comply with the Australian Privacy Principles outlined in the Privacy Act 1988 (Cth). This policy explains how we collect, use, and protect your personal information when you engage with our services or visit our website.
We may update this Privacy Policy periodically. Any changes will take effect immediately upon being published on our website. We encourage you to review this policy regularly.
What Personal Information We Collect
We may collect the following types of personal information:
Full name
Contact details (phone number, email address)
Employment and business industry information
Preferences and interests relevant to our services
Legal identifiers required for our services (e.g., date of birth, Tax File Number)
How We Collect Personal Information
We may collect your information through various channels, including:
In-person meetings
Email or document uploads to our secure cloud storage
Postal mail
Our website
Third-party sources (with your consent)
All personal data is stored securely, either on encrypted hard drives or in protected cloud environments.
Keeping Your Information Secure
We take the security of your personal information seriously. We implement physical, digital, and administrative safeguards to protect your data from unauthorized access, misuse, or disclosure. These measures also apply to our remote operations.
Please note that while we strive to protect your information, data transmission over the internet is not completely secure. We cannot guarantee the security of data sent to or received from us online.
How We Use Your Information
We may use your personal information to:
Meet legal and regulatory obligations
Maintain accurate internal records
Provide updates, offers, and relevant service information
Request feedback to improve our services
Deliver our accounting services effectively
· Accessing and Updating Your Information
You have the right to request access to the personal information we hold about you. If you believe any information is incorrect or outdated, please contact us at rebecca@rwaccountant.com.au. A small administrative fee may apply for processing your request.
· We may refuse access in certain circumstances as permitted by law.
Sharing Your Information
We may share your personal information with:
Employees and contractors
Professional advisers and service providers
Legal authorities, when required by law
We only disclose information when necessary for service delivery or legal compliance. We do not sell or share your information without your consent unless legally required.
In the event of a business restructure or sale, your information may be transferred under confidentiality agreements.
International Data Transfers
Your information may be stored or processed in countries outside Australia. We take reasonable steps to ensure that overseas recipients handle your data in accordance with this policy.
Website Usage and Cookies
When you visit www.rwaccountant.com.au, we may collect technical data such as browser type and operating system to improve our website experience.
We may use cookies to enhance your browsing experience. Cookies help us analyze traffic and deliver relevant content. You can disable cookies in your browser settings, but this may affect website functionality.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.
Privacy Concerns or Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us at rebecca@rwaccountant.com.au. We take all privacy concerns seriously and will respond promptly.